Thank you for shopping with MOCOM. If you are not entirely satisfied with your purchase, we're here to help!

Returns

You have 3 calendar days to request return for an item from the date you received it.

Please oblige to the following conditions for hassle free returns-

• 1. Your item must be unused and in the same condition that you received it.
• 2. Your item must be in the original packaging.
• 3. Your item needs to have the receipt or proof of purchase.

You can simply request return from my orders section on MOCOM mobile app. Write a small reason for return and submit return request. MOCOM team will help you afterwards.

Return Shipping

Once return request is approved, MOCOM will arrange a reverse pickup from your address. Shipping costs will be refunded as is and will be seller’s responsibility in situation like faulty/wrong products. In case of seller’s responsibility for shipment, reverse shipment will be arranged by MOCOM.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us at return@MOCOM.in or contact MOCOM helpline numbers provided on platform.